We process your personal data necessary to allow you to browse this website and view the information on its pages, to provide you with the services you have requested and, where the website allows you to log in to particular areas of the same as a registered user, we process your data to manage your logins. We may send you promotional communications or conduct profiling analyses only with your consent, which you may withdraw at any time.
We communicate your data to our partners/suppliers/third parties only if strictly necessary for the technical requirements of managing the website, to provide you with the services available through the website or because it is required by law. If, as a result, it becomes necessary to transfer data abroad, we will take all the appropriate measures provided for by current privacy legislation.
We apply security measures and the related controls in accordance with the law, in order to protect the privacy of your data and protect our online resources against malicious attacks and attempted fraud.
We use cookies as described in the Cookie Policy below
You can exercise your rights under current privacy legislation by writing to: dpo@fidiapharma.it
1. What does this policy apply to?
This privacy policy, drafted pursuant to the applicable UK General Data Protection Regulation (hereinafter UK GDPR), applies to personal data processing carried out in relation to the website https://www.clinitas.co.uk/ (hereinafter Website). The pages of the Website may contain additional specific privacy policies in order to provide detailed information on a particular type of data collection, and its processing related to a particular service.
This policy is provided only for https://www.clinitas.co.uk/ and does not apply to other websites that may be reached via hyperlinks.
2. Who is the Data Controller and what are the DPO's contact details?
The Data Controller is ALTACOR LIMITED a company established under the laws of England, registered with the Registrar of Companies under number 05422117, held at 170 Edmund Street Birmingham - England B3 2hb, a company of Fidia Group.
If you have any questions about the processing of your personal data or to exercise your rights regarding privacy, you can contact the Data Protection Officer (hereinafter DPO) by email by writing to dpo@fidiapharma.it.
When you send us a request, remember to include your contact details so we can identify you and get back to you.
3. What types of personal data do we collect and where do we get it from?
Website browsing data
During their normal operation, the computer systems and software procedures used to operate this Website acquire certain personal data, the transmission of which is implicit in the use of internet communication protocols.
This category includes IP addresses or the domain names of computers and terminals used by users, addresses in URI/URL (Uniform Resource Identifier/Locator) notation of requested resources, the time the request is made, the method used to submit the request to the server, the file size obtained in response, the numerical code indicating the response status from the server (successful, error, etc.) and other parameters related to the user's operating system and computer environment.
This data, necessary for use of the web services, is also processed in order to:
- obtain statistical information on the use of the services (most visited pages, number of visitors per time slot or per day, geographical areas of origin, etc.);
- monitor the proper functioning of the services provided.
Data voluntarily provided by you
The voluntary sending of messages to the contact addresses on the Website involves the acquisition of your contact data, as well as the subject and content of your messages.
Your voluntary completion and submission of any forms (information acquisition forms) on the Website, involves the acquisition of your contact details as the sender, and of other data provided in the specific form, in which those fields that are considered mandatory, without the compilation of which it is not possible to send the form, are always indicated (usually with a '*').
Data provided by you as a registered user
The Website may contain restricted areas, access to which requires you to register (thereby becoming a registered user of the Website). For this purpose, the data necessary to create the registration and manage it over time will be used, i.e.e: identification data of the person who wants to register, including their email address that will be used in the registration phase, as well as to send any necessary communications (so-called service communications), log in credentials: typically UserID and Password and any other access PIN and, finally, the data which, case by case, may be necessary according to the topics covered in the restricted area.
Data provided by you in relation to a service you have requested
The Website may provide services, such as access to information conveyed through specific newsletters dedicated to particular topics of interest to you, or it may allow the purchase of products and services in compliance with the regulatory system that by law governs their purchase by both companies and consumers.
In the event of your request to receive our newsletter (where the service is available), we will use your contact details and email address. Where, on the other hand, the Website provides online purchasing functionalities (e-commerce), your data will be necessary to complete the purchase and therefore full identification data, contact details and delivery address, while the data relating to payment will be directly processed by the payment service provider (e.g. bank) on which the e-commerce functionalities are based.
Profiling and marketing data
We may use your identification data, contact data, data relating to your preferences and interests indicated by your use of the Website, for the purpose of providing you with services tailored to your needs or sending you ad hoc commercial communications, only if you provide us with your prior consent.
Data from external sources
Only in relation to services that may be available on the Website, and which have been explicitly requested by you, we may collect certain data concerning you from relevant external sources, such as your membership of a professional association, should this be necessary to allow you to access the service.
Cookies
Cookies are used to make it technically possible to browse the Website, to carry out statistical analyses of its use, and, only with users’ consent, to carry out profiling and provide services tailored to their needs or send ad hoc commercial communications. Please refer to the specific Cookie Policy here below.
4. For what purposes do we process personal data?
The purposes are the following:
a. Website technical management: Technically enable efficient browsing of the Website
To this end, we will use Website browsing data and Technical Cookies (see Cookie Policy).
b. Provision of requested services: Provide the services you have requested, including the management of your registration to specific restricted areas of the Website where present, sending information material expressly requested by you, allow you to purchase our products online where this functionality is available on the Website, and respond to your requests for information and details concerning our products or thematic sections.
To this end, we will use the Website browsing data, the Data voluntarily provided by you, Data provided by you as a registered user, Data provided by you in relation to a service you have requested, Data from external sources where necessary in relation to the service, and Technical Cookies (see Cookie Policy).
c. Website security management: Manage the security of data and of our information facilities against malicious attacks and attempted fraud.
To this end, we will use the Website browsing data and, applying the minimisation principle, i.e. process only the data strictly necessary case by case, the Data voluntarily provided by you, Data provided by you as a registered user, Data provided by you in relation to a service you have requested, Data from external sources where necessary in relation to the service, and Cookies (see Cookie Policy).
d. User analysis: Analyse your behaviour based on the use of the Website in order to adapt our services accordingly and present you with commercial proposals, subject to obtaining your voluntary consent.
To this end, we will use the Website browsing data and, applying the minimisation principal, i.e. process only the data strictly necessary case by case, the Data voluntarily provided by you, Data provided by you as a registered user, Data provided by you in relation to a service you have requested, Data from external sources and Cookies (see Cookie Policy)
e. Authority requests: Respond to any requests for information from the competent Authorities.
To this end, from among all the data in our possession, we will use that requested by the Authority under applicable law.
f. Exercise of Privacy Rights: Respond to your requests to exercise your privacy rights, as provided for by current data protection legislation.
To this end, we will use the Data voluntarily provided by you.
5. With which legal bases do we process personal data?
We must comply with a legal requirement when data is processed for the above purposes e. Authority requests and f. Exercise of Privacy Rights.
On the other hand, the legal basis is to meet your requests when we process data for the above purposes: a. Website technical management and b. Provision of requested services.
On the other hand, we have a legitimate interest in processing the data in the case of the above purpose c. Website security management, consisting of the need to put in place measures to protect data and technical infrastructures against the risk of unforeseen events or illegal or malicious acts that could compromise their confidentiality, availability and integrity.
The legal basis, on the other hand, is your voluntary and prior consent to processing, in the case of the purpose described above: d. User analysis.
6. To which recipients can personal data be communicated and possibly exported outside the UK and/or the EU?
Personal data is processed by personnel specifically authorised by the Data Controller, as well as by third parties, also possibly established in countries outside the United Kingdom and/or the European Union, only when this is necessary for the operational and maintenance needs of the Website and the services made available thereon, without prejudice to any obligations provided for by law.
In accordance with the UK GDPR and the Data Protection Act 2018, the Data Controller contractually identifies third party companies that perform processing on behalf of said Data Controller as Data Processors.
Should it be necessary to involve third parties established in countries outside United Kingdom and/or the European Union, the appropriate applicable safeguards, in compliance with the applicable legal framework, in terms of adequacy regulations issued by the UK Government or adequacy decisions issued by the European Commission (where relevant), the International Data Transfer Agreement (IDTA) or the Addendum to the EU Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO), the EU Standard Contractual Clauses, where applicable, for transfers within the EU legal framework; or the exceptions provided for by the UK GDPR and/or the GDPR, as applicable will be adopted on a case by case basis for the related transfer of data abroad.
Further information regarding possible transfers of data to countries outside United Kingdom and/or the European Union and the related guarantees adopted, as well as information regarding the companies appointed as Data Processors, can be requested from the DPO.
7. For how long do we retain personal data?
The personal data processed will be retained for a period of time not exceeding that required for achievement of the purposes indicated above and in compliance with any terms provided for by law, except for the need to keep it for a longer period of time following requests from the competent authorities for the prevention and prosecution of crimes or, in any case, to assert or defend a right in court.
8. What are the processing methods and security measures applied to personal data?
All data will be processed mainly in electronic format and collected and processed by applying the technical and organisational measures consistent with a level of security appropriate to the risks, taking into account the state of the art and the implementation costs and, where applicable, the security measures prescribed by specific legislation.
In using the functionalities of this Website and with reference to personal data protection aspects, in accordance with Art. 33 of the UK GDPR, users are invited to report to the Data Controller any circumstances or events that may result in a potential "data breach", by sending a communication to the following email address databreach@fidiapharma.it, in order to allow the Data Controller to assess the event and adopt the measures and procedures provided for by law.
It should be noted that a data breach is “any security breach that involves the accidental or unlawful destruction, loss, modification, unauthorised disclosure or access to personal data transmitted, stored or otherwise processed“.
The measures adopted by the Data Controller do not exempt the user of the Website from paying the necessary attention, where the use passwords/PINs is required for a specific Website service, choosing passwords/PINs of adequate complexity, and which must be periodically kept update and safeguarded and make inaccessible to others, in order to avoid improper and unauthorised use.
9. What are your privacy rights and how can you exercise them?
In relation to the processing of personal data carried out through the Website, as a data subject, you may at any time exercise the rights provided for by the UK GDPR and the Data Protection Act 2018; in particular request to:
· access your personal data, obtaining evidence of the purposes pursued by the Data Controller, the categories of data involved, the recipients to whom it may be communicated, the applicable retention period, the existence of automated decision-making processes, including profiling, and, at least in such cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject if not already indicated in the text of this Policy;
· obtain, without undue delay, rectification of any inaccurate personal data concerning you;
· in the cases provided for by law, obtain the erasure of your data;
· obtain restriction of processing or object to the same, when admitted on the basis of the legal provisions applicable to the specific case. Be aware that it is always possible to object to any direct marketing actions;
· in the cases provided for by law, obtain portability of the data you have provided to the Data Controller, i.e. receive it in a structured, commonly used and machine-readable format and also request to transmit such data to another data controller, if technically feasible;
In addition, if you deem it appropriate, you may lodge a complaint with the competent Supervisory Authority (Information Commissioner’s Office (ICO)).
Please note that for the processing of personal data where consent is the legal basis, you may withdraw it at any time by addressing your request via email to the DPO, or by using, where present on the Website, appropriate means to withdraw/provide consent in relation to specific processing.
Regarding the use of cookies, to change the status of consents, please refer to that indicated in the Cookie Policy[EM1]
For further information concerning your rights and the privacy provisions in general, please visit the website of the Information Commissioner’s Office (ICO) at https://ico.org.uk.
10. Changes to this Privacy Policy
The Data Controller reserves the right to make changes to this Privacy Policy at any time, publishing them on this page. So please take a look at this page often and check the bottom for the date of the most recent change made.
Policy published on: December 23rd, 2025
The Data Controller referred to in this policy, provided pursuant to Art. 13 of UK General Data Protection Regulation (UK GDPR) is ALTACOR LIMITED a company established under the laws of England, registered with the Registrar of Companies under number 05422117, held at 170 Edmund Street Birmingham - England B3 2hb, a company of Fidia Group.
To address any request for information and clarification or to exercise rights you can contact the Data Protection Officer (DPO) by email: dpo@fidiapharma.it.
General information about Cookies and other tracking tools
Cookies are small text strings that websites visited by users send to their terminal devices, where they are typically stored in browsers. Examples of terminal devices are computers or smartphones, while the browser is the software for accessing websites such as Firefox, Safari or Google Chrome.
Cookies can perform a number of important functions, including session monitoring, storing information about specific configurations of users accessing servers, facilitating the use of online content, etc. For example, they can be used to keep track of items in an online shopping cart or of information used to fill in an electronic form.
The information collected via cookies can also be used to build a profile of the preferences expressed by users while browsing, in order, for example, to customise commercial promotion messages.
There are also other tools with which similar results can be achieved, so-called 'passive' means (as opposed to cookies which are considered 'active' means), based on reading the information already present in the user terminal device, such as the browser used or an identification code of the terminal device called 'MAC address'; sometimes they are also referred to as 'device finger printing'.
We will always use the term 'cookies' in this Policy, meaning all the aforementioned tools.
According to current cookie legislations, in general UK GDPR and, where relevant, the European General Data Protection Regulation (EU) 2016/679 (GDPR), consent is not required for 'technical' cookies, i.e. those that are technically necessary to perform the transmission of a communication over an electronic communication network or to provide a functionality explicitly requested by the user. On the other hand, consent is required for cookies that allow specific actions or recurring behavioural patterns to be traced back to specific identified or identifiable individuals, so that it is possible, for example, to modulate the provision of a service beyond that strictly necessary for the provision of the service itself or to send targeted advertising messages.
Moreover, in relation to cookies, a distinction is also made between 'First Party' cookies, which are those managed directly by the Publisher, i.e. the Data Controller of the website from which they are activated, and 'Third Party' cookies, which, although present on the Publisher's website, are managed by other parties other than the Publisher.
On our website, it is possible to have all the detailed information, and to decide whether or not to provide consent where necessary according to cookie legislation, through the Information Banner which is presented to users when they first access the website, and which they can access again as many times as they wish by clicking on the link/icon at the bottom of all the pages of the website, so that they can consult it again at any time and decide to modify their initial choices regarding cookies. The detailed information includes: cookie name, specific purposes pursued, retention periods, recipients, i.e. Third Parties who can access the information collected with both 'active' and 'passive' cookies.
Below is a general explanation of cookies on our website and further information as provided for pursuant to Art. 13 of the GDPR.
Technical cookies used by this website
Technical cookies can have purposes such as:
· authentication, validation and storage of specific technical information;
· preference storage and website function optimisation.
Technical cookies include functionality cookies, which are used to provide a service requested by users of the website, for example to be able to purchase a product online and then put it in the virtual shopping cart: remember that they do not require user consent and are always active because, if disabled, it would become complex, if not impossible, for users to browse and interact with the contents of the website pages.
The list of technical cookies including functionality cookies used by our website, both 'active' and 'passive', can be found in the Banner that users were able to see on their first visit to this website and that they can always access again by clicking on the link/icon at the bottom of all the pages of the website.
Analytical cookies used by this website
Cookies may also be used to assess the effectiveness of a service provided through the website, to design/update pages of the website itself, or to help measure "traffic", i.e. the number of visitors, also by geographic area, connection time or other characteristics.
These types of cookies (always including both 'active' and 'passive' ones) can be included among technical cookies, for which user consent is not required if data minimisation techniques are adopted that significantly reduce the power to identify a single individual among a multitude, should they be used by Third Parties. These techniques include masking an appropriate portion of the IP address connected to the user terminal that browses the website.
On our website, the use of these cookies is limited solely to the production of aggregate statistics, not allowing tracking of the browsing of the person using different applications or browsing different websites.
In addition, third parties who provide our website with this type of analytical cookie, are contractually required not to combine the data, even if minimised in this way, with other processing for their own purposes or to transmit it to other third parties.
The list of analytical cookies analytical cookies used by our website for which consent is not required since likened to technical cookies, both 'active' and 'passive', can be found in the Banner that users were able to see on their first visit to this website and that they can always access again by clicking on the link/icon at the bottom of all the pages of the website.
Profiling cookies used by this website
Profiling cookies make it possible to analyse the choices made by users when using the website, for example which pages of the website were viewed, which products were shown to be of interest (e.g.: product placed in the 'shopping cart' but then not purchased), in order to be able to then provide such users with targeted advertising, measure the effectiveness of the advertising message, or adapt the type and method of service provided through the website to the behaviour of users in previous visits to the website.
These types of cookies require the prior consent of users and, for this reason, the Banner that is shown to users on their first visit to this website, and which is always accessible again by clicking on the link/icon at the bottom of all the pages of the website, contains the procedures for providing it or otherwise, selectively for each type of cookie in the list, also broken down by Third Parties. Users can also 'not make any choice' or expressly indicate that they withhold consent to all profiling cookies, in which case. such cookies will not be activated and users will still be able to continue to access and use the various functionalities of our website. It should be noted that these cookies may include analytical cookies, used, however, not in an aggregate way for statistical purposes as described in the previous section, but as profiling cookies that allow an individual in a multitude to be identified: for this reason, in this case, prior consent is required.
Showing the Banner again
On the first visit to the website, users are shown the Banner through which detailed information is provided and the procedures to express consent or otherwise are made available where required by law, selectively or in batch mode. Users can always subsequently access the Banner again by clicking on the link/icon at the bottom of all pages of the website, in order to review and possibly change their choices regarding consents.
Moreover, the Banner is subsequently shown again to users when they access our website in the presence of one of the following cases:
- one or more processing conditions change significantly and therefore the Banner must be shown to provide updated information, for example because the Third Parties change
- it is impossible for us, as managers of the website, to be aware of the fact that a cookie has already been previously activated because, for example, users have subsequently chosen to delete all cookies legitimately installed on their terminal device using the specific functionalities made available to browsers (see below), so it is impossible for us to know whether such users had previously visited our website or not;
- at least 6 months have passed since the Banner was previously shown, for those users who had not provided their consent.
Disabling/deleting cookies via the browser
The settings of the browser used by users to browse the web allow both the deletion as well as the possibility to prevent the installation of cookies on their terminal device (smartphone, personal computer).
Below is a list of web pages for the most popular browsers where specific
instructions for disabling/deleting cookies at the browser level can be found:
Internet Explorer: http://windows.microsoft.com/it-it/internet-explorer/delete-manage-cookies#ie=ie-11
Google Chrome: http://www.google.com/intl/it_it/policies/technologies/managing/
Mozilla Firefox: https://support.mozilla.org/it/products/firefox/protect-your-privacy/cookies
Safari: https://support.apple.com/it-it/HT201265
The data in question is usually processed in a national context. Where it is necessary to transfer data to a country outside the United Kingdom and/or the European Union, we will proceed in in compliance with the applicable legal framework, in accordance with the provisions of Articles 44-49 of the UK GDPR and, where relevant, the GDPR.
Without prejudice to the possibility of managing cookies and related consents/withdrawals as described in the preceding paragraphs, users, as data subjects, have the right to ask our Company, as Data Controller, for access to their personal data and rectification or erasure of the same, limitation of processing that concerns them or to object to processing (Art. 15 et seq. of the UK GDPR), as applicable case by case related to the request that they intend to make, which should be submitted by sending an email to the contact details given at the beginning of this Policy.
Data subjects also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the competent Supervisory Authority in the United Kingdom, where applicable, pursuant to Art. 77 of the UK GDPR.
This Cookie Policy was updated on December 23rd, 2025
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